{"id":3510,"date":"2022-06-06T08:04:43","date_gmt":"2022-06-06T08:04:43","guid":{"rendered":"https:\/\/blog.ultramsg.com\/make-whatsapp-chatbot-using-python-ultramsg\/"},"modified":"2022-06-06T08:04:47","modified_gmt":"2022-06-06T08:04:47","slug":"make-whatsapp-chatbot-using-python-ultramsg","status":"publish","type":"post","link":"https:\/\/blog.ultramsg.com\/it\/make-whatsapp-chatbot-using-python-ultramsg\/","title":{"rendered":"Crea un Chatbot WhatsApp con Python"},"content":{"rendered":"\n<p><\/p>\n\n<p>creare chatbot \u00e8 molto semplice con l&#8217;API Ultramsg, puoi creare un chatbot del servizio clienti e il miglior chatbot ai attraverso semplici passaggi utilizzando il linguaggio Python.<\/p>\n\n<h2 class=\"wp-block-heading\">Chatbot Opportunit\u00e0 e attivit\u00e0 del bot WhatsApp<\/h2>\n\n<ul class=\"wp-block-list\"><li>L&#8217;output dell&#8217;elenco dei comandi.<\/li><li>L&#8217;output dell&#8217;ora del server del bot in esecuzione su .<\/li><li>Invio dell&#8217;immagine al numero di telefono o al gruppo.<\/li><li>Invio file audio.<\/li><li>Invio registrazione audio ppt.<\/li><li>Invio di file video.<\/li><li>Invio contatto.<a href=\"https:\/\/github.com\/ultramsg\/python-whatsApp-bot#getting-started\" target=\"_blank\" rel=\"noopener\"><\/a><\/li><\/ul>\n\n<h2 class=\"wp-block-heading\">Passaggio 1: installare il pallone<br\/><\/h2>\n\n<p>dobbiamo distribuire il server usando il framework FLSK.<br\/>Il FLASK consente di rispondere comodamente alle richieste in arrivo ed elaborarle.<\/p>\n\n<pre class=\"wp-block-code\"><code><code data-enlighter-language=\"powershell\" class=\"EnlighterJSRAW\">pip install flask<\/code><\/code><\/pre>\n\n<h2 class=\"wp-block-heading\">Passaggio 2: installa ngrok<br\/><\/h2>\n\n<p>per scopi di sviluppo locale \u00e8 necessario un servizio di tunneling. Questo esempio usa <a href=\"https:\/\/ngrok.com\/\" target=\"_blank\" rel=\"noreferrer noopener\">ngrok<\/a> , puoi scaricare ngrok da <a href=\"https:\/\/ngrok.com\/download\" target=\"_blank\" rel=\"noreferrer noopener\">qui<\/a> .<\/p>\n\n<h2 class=\"wp-block-heading\">Passaggio 3: crea una nuova app per flask<\/h2>\n\n<p>Creeremo il file: <strong>app.py<\/strong> e al suo interno scriviamo il seguente codice<\/p>\n\n<pre class=\"wp-block-preformatted\"><code data-enlighter-language=\"python\" class=\"EnlighterJSRAW\">from flask import Flask, request, jsonify\nfrom ultrabot import ultraChatBot\nimport json\n\napp = Flask(__name__)\n\n@app.route('\/', methods=['POST'])\ndef home():\n    if request.method == 'POST':\n        bot = ultraChatBot(request.json)\n        return bot.Processing\u0640incoming\u0640messages()\n\nif(__name__) == '__main__':\n    app.run()<\/code><\/pre>\n\n<h2 class=\"wp-block-heading\">Passaggio 4: elaborazione dei messaggi in arrivo<\/h2>\n\n<p>Creeremo il file: <strong>ultrabot.py<\/strong> e al suo interno scriviamo il seguente codice<\/p>\n\n<pre class=\"wp-block-preformatted\"><code data-enlighter-language=\"python\" class=\"EnlighterJSRAW\">import json\nimport requests\nimport datetime\n\nclass ultraChatBot():    \n    def __init__(self, json):\n        self.json = json\n        self.dict_messages = json['data']\n        self.ultraAPIUrl = 'https:\/\/api.ultramsg.com\/{{instance_id}}\/'\n        self.token = '{{token}}'\n\n   \n    def send_requests(self, type, data):\n        url = f\"{self.ultraAPIUrl}{type}?token={self.token}\"\n        headers = {'Content-type': 'application\/json'}\n        answer = requests.post(url, data=json.dumps(data), headers=headers)\n        return answer.json()\n\n    def send_message(self, chatID, text):\n        data = {\"to\" : chatID,\n                \"body\" : text}  \n        answer = self.send_requests('messages\/chat', data)\n        return answer\n\n    def send_image(self, chatID):\n        data = {\"to\" : chatID,\n                \"image\" : \"https:\/\/file-example.s3-accelerate.amazonaws.com\/images\/test.jpeg\"}  \n        answer = self.send_requests('messages\/image', data)\n        return answer\n\n    def send_video(self, chatID):\n        data = {\"to\" : chatID,\n                \"video\" : \"https:\/\/file-example.s3-accelerate.amazonaws.com\/video\/test.mp4\"}  \n        answer = self.send_requests('messages\/video', data)\n        return answer\n\n    def send_audio(self, chatID):\n        data = {\"to\" : chatID,\n                \"audio\" : \"https:\/\/file-example.s3-accelerate.amazonaws.com\/audio\/2.mp3\"}  \n        answer = self.send_requests('messages\/audio', data)\n        return answer\n\n\n    def send_voice(self, chatID):\n        data = {\"to\" : chatID,\n                \"audio\" : \"https:\/\/file-example.s3-accelerate.amazonaws.com\/voice\/oog_example.ogg\"}  \n        answer = self.send_requests('messages\/voice', data)\n        return answer\n\n    def send_contact(self, chatID):\n        data = {\"to\" : chatID,\n                \"contact\" : \"14000000001@c.us\"}  \n        answer = self.send_requests('messages\/contact', data)\n        return answer\n\n\n    def time(self, chatID):\n        t = datetime.datetime.now()\n        time = t.strftime('%Y-%m-%d %H:%M:%S')\n        return self.send_message(chatID, time)\n\n\n    def welcome(self,chatID, noWelcome = False):\n        welcome_string = ''\n        if (noWelcome == False):\n            welcome_string = \"Hi , welcome to WhatsApp chatbot using Python\\n\"\n        else:\n            welcome_string = \"\"\"wrong command\nPlease type one of these commands:\n*hi* : Saluting\n*time* : show server time\n*image* : I will send you a picture\n*video* : I will send you a Video\n*audio* : I will send you a audio file\n*voice* : I will send you a ppt audio recording\n*contact* : I will send you a contact\n\"\"\"\n        return self.send_message(chatID, welcome_string)\n\n\n    def Processing\u0640incoming\u0640messages(self):\n        if self.dict_messages != []:\n            message =self.dict_messages\n            text = message['body'].split()\n            if not message['fromMe']:\n                chatID  = message['from'] \n                if text[0].lower() == 'hi':\n                    return self.welcome(chatID)\n                elif text[0].lower() == 'time':\n                    return self.time(chatID)\n                elif text[0].lower() == 'image':\n                    return self.send_image(chatID)\n                elif text[0].lower() == 'video':\n                    return self.send_video(chatID)\n                elif text[0].lower() == 'audio':\n                    return self.send_audio(chatID)\n                elif text[0].lower() == 'voice':\n                    return self.send_voice(chatID)\n                elif text[0].lower() == 'contact':\n                    return self.send_contact(chatID)\n                else:\n                    return self.welcome(chatID, True)\n            else: return 'NoCommand'<\/code><\/pre>\n\n<h2 class=\"wp-block-heading\">Passaggio 5: avvia il progetto WhatsApp Chatbot <\/h2>\n\n<h3 class=\"wp-block-heading\">Esegui il server FLSK<\/h3>\n\n<pre class=\"wp-block-code\"><code><code data-enlighter-language=\"powershell\" class=\"EnlighterJSRAW\">flask run<\/code><\/code><\/pre>\n\n<h3 class=\"wp-block-heading\">Corri Ngrok<\/h3>\n\n<p>Esegui ngrok per Windows:<\/p>\n\n<pre class=\"wp-block-code\"><code><code data-enlighter-language=\"powershell\" class=\"EnlighterJSRAW\">ngrok http 5000<\/code><\/code><\/pre>\n\n<p>Esegui ngrok per Mac:<\/p>\n\n<pre class=\"wp-block-code\"><code><code data-enlighter-language=\"powershell\" class=\"EnlighterJSRAW\">.\/ngrok http 5000<\/code><\/code><\/pre>\n\n<h2 class=\"wp-block-heading\">Passaggio 6: imposta l&#8217;URL Webhook nelle impostazioni dell&#8217;istanza<\/h2>\n\n<p>Dopo aver eseguito ngrok, dovresti vedere ad esempio:<\/p>\n\n<pre class=\"wp-block-code\"><code><code data-enlighter-language=\"powershell\" class=\"EnlighterJSRAW\">https:\/\/7647-115-83-121-164.ngrok.io<\/code><\/code><\/pre>\n\n<p>incolla l&#8217;URL nelle impostazioni dell&#8217;istanza , Come nell&#8217;immagine seguente :<\/p>\n\n<div class=\"wp-block-image\"><figure class=\"aligncenter\"><img decoding=\"async\" src=\"https:\/\/blog.ultramsg.com\/wp-content\/uploads\/2022\/03\/image-1024x612.png\" alt=\"Ricevi messaggi WhatsApp utilizzando python e webhook-ultramsg\" title=\"\"><\/figure><\/div>\n\n<h2 class=\"wp-block-heading\">Chatbot Funzioni utilizzate nel codice<\/h2>\n\n<h3 class=\"wp-block-heading\">invia messaggio<\/h3>\n\n<p>Utilizzato per inviare messaggi di testo WhatsApp<\/p>\n\n<pre class=\"wp-block-code\"><code><code data-enlighter-language=\"python\" class=\"EnlighterJSRAW\">def send_message(self, chatID, text):\n    data = {\"to\" : chatID,\n        \"body\" : text}  \n    answer = self.send_requests('messages\/chat', data)\n    return answer<\/code><\/code><\/pre>\n\n<ul class=\"wp-block-list\"><li>ChatID \u2013 ID della chat a cui deve essere inviato il messaggio per lui, ad esempio <a href=\"mailto:14155552671@c.us\">14155552671@c.us<\/a> .<\/li><li>Testo \u2013 Testo del messaggio.<\/li><\/ul>\n\n<h3 class=\"wp-block-heading\">volta<\/h3>\n\n<p>Invia l&#8217;ora corrente del server.<\/p>\n\n<pre class=\"wp-block-code\"><code><code data-enlighter-language=\"python\" class=\"EnlighterJSRAW\">def time(self, chatID):\n    t = datetime.datetime.now()\n    time = t.strftime('%Y-%m-%d %H:%M:%S')\n    return self.send_message(chatID, time)<\/code><\/code><\/pre>\n\n<ul class=\"wp-block-list\"><li>ChatID \u2013 ID della chat a cui deve essere inviato il messaggio per lui, ad esempio <a href=\"mailto:14155552671@c.us\">14155552671@c.us<\/a> .<\/li><\/ul>\n\n<h3 class=\"wp-block-heading\">invia_immagine<\/h3>\n\n<p>Invia un&#8217;immagine al numero di telefono o al gruppo<\/p>\n\n<pre class=\"wp-block-code\"><code><code data-enlighter-language=\"python\" class=\"EnlighterJSRAW\">def send_image(self, chatID):\n    data = {\"to\" : chatID,\n        \"image\" : \"https:\/\/file-example.s3-accelerate.amazonaws.com\/images\/test.jpeg\"}  \n    answer = self.send_requests('messages\/image', data)\n    return answer<\/code><\/code><\/pre>\n\n<h2 class=\"wp-block-heading\"><a href=\"https:\/\/github.com\/ultramsg\/python-whatsApp-bot#send_video\" target=\"_blank\" rel=\"noopener\"><\/a><a href=\"https:\/\/github.com\/ultramsg\/python-whatsApp-bot#send_image\" target=\"_blank\" rel=\"noopener\"><\/a><\/h2>\n\n<h3 class=\"wp-block-heading\">invia_video<\/h3>\n\n<p>Invia un video al numero di telefono o al gruppo<\/p>\n\n<pre class=\"wp-block-code\"><code><code data-enlighter-language=\"python\" class=\"EnlighterJSRAW\">def send_video(self, chatID):\n    data = {\"to\" : chatID,\n        \"video\" : \"https:\/\/file-example.s3-accelerate.amazonaws.com\/video\/test.mp4\"}  \n    answer = self.send_requests('messages\/video', data)\n    return answer<\/code><\/code><\/pre>\n\n<h2 class=\"wp-block-heading\"><a href=\"https:\/\/github.com\/ultramsg\/python-whatsApp-bot#time\" target=\"_blank\" rel=\"noopener\"><\/a><\/h2>\n\n<h3 class=\"wp-block-heading\">invia_audio<\/h3>\n\n<p>Invia un file audio al numero di telefono o al gruppo<\/p>\n\n<pre class=\"wp-block-code\"><code><code data-enlighter-language=\"python\" class=\"EnlighterJSRAW\">def send_audio(self, chatID):\n    data = {\"to\" : chatID,\n        \"audio\" : \"https:\/\/file-example.s3-accelerate.amazonaws.com\/audio\/2.mp3\"}  \n    answer = self.send_requests('messages\/audio', data)\n    return answer<\/code><\/code><\/pre>\n\n<h3 class=\"wp-block-heading\">invia_voce<br\/><\/h3>\n\n<p>Invia una registrazione audio ppt al numero di telefono o al gruppo<\/p>\n\n<pre class=\"wp-block-code\"><code><code data-enlighter-language=\"python\" class=\"EnlighterJSRAW\">def send_voice(self, chatID):\n    data = {\"to\" : chatID,\n        \"audio\" : \"https:\/\/file-example.s3-accelerate.amazonaws.com\/voice\/oog_example.ogg\"}  \n    answer = self.send_requests('messages\/voice', data)\n    return answer<\/code><\/code><\/pre>\n\n<h3 class=\"wp-block-heading\">invia_contatto<\/h3>\n\n<p>Invio di un contatto o un elenco di contatti al numero di telefono o al gruppo<\/p>\n\n<pre class=\"wp-block-code\"><code><code data-enlighter-language=\"python\" class=\"EnlighterJSRAW\">def send_contact(self, chatID):\n    data = {\"to\" : chatID,\n        \"contact\" : \"14000000001@c.us\"}  \n    answer = self.send_requests('messages\/contact', data)\n    return answer<\/code><\/code><\/pre>\n\n<h3 class=\"wp-block-heading\">Elaborazione dei messaggi in arrivo<\/h3>\n\n<pre class=\"wp-block-code\"><code><code data-enlighter-language=\"python\" class=\"EnlighterJSRAW\">def Processing\u0640incoming\u0640messages(self):\n    if self.dict_messages != &#91;]:\n        message =self.dict_messages\n        text = message&#91;'body'].split()\n        if not message&#91;'fromMe']:\n        chatID  = message&#91;'from'] \n        if text&#91;0].lower() == 'hi':\n            return self.welcome(chatID)\n        elif text&#91;0].lower() == 'time':\n            return self.time(chatID)\n        elif text&#91;0].lower() == 'image':\n            return self.send_image(chatID)\n        elif text&#91;0].lower() == 'video':\n            return self.send_video(chatID)\n        elif text&#91;0].lower() == 'audio':\n            return self.send_audio(chatID)\n        elif text&#91;0].lower() == 'voice':\n            return self.send_voice(chatID)\n        elif text&#91;0].lower() == 'contact':\n            return self.send_contact(chatID)\n        else:\n            return self.welcome(chatID, True)\n        else: return 'NoCommand'<\/code><\/code><\/pre>\n\n<p>Puoi vedere i passaggi precedenti in questo video:<\/p>\n\n<figure class=\"wp-block-embed is-type-video is-provider-youtube wp-block-embed-youtube wp-embed-aspect-16-9 wp-has-aspect-ratio\"><div class=\"wp-block-embed__wrapper\">\n<iframe loading=\"lazy\" title=\"Build a WhatsApp Chatbot With Python using Ultramsg WhatsApp API\" width=\"1200\" height=\"675\" src=\"https:\/\/www.youtube.com\/embed\/W3dQp375wWY?feature=oembed\" frameborder=\"0\" allow=\"accelerometer; autoplay; clipboard-write; encrypted-media; gyroscope; picture-in-picture\" allowfullscreen><\/iframe>\n<\/div><\/figure>\n\n<h2 class=\"wp-block-heading\">link utili<\/h2>\n\n<ul class=\"wp-block-list\"><li>Tutto il codice \u00e8 disponibile su <a href=\"https:\/\/github.com\/ultramsg\/python-whatsApp-bot\" target=\"_blank\" rel=\"noopener\">GitHub<\/a> .<\/li><li>invia messaggi <a href=\"https:\/\/blog.ultramsg.com\/programmable-whatsapp-api-messaging-using-python\/\" data-type=\"URL\" data-id=\"https:\/\/blog.ultramsg.com\/programmable-whatsapp-api-messaging-using-python\/\">API WhatsApp<\/a> utilizzando Python.<\/li><li><a href=\"https:\/\/www.youtube.com\/watch?v=kipBHDOsFKI\" data-type=\"URL\" data-id=\"https:\/\/www.youtube.com\/watch?v=kipBHDOsFKI\" rel=\"nofollow noopener\" target=\"_blank\">come impostare WebHook utilizzando la piattaforma Ultramsg<\/a><\/li><li>come <a href=\"https:\/\/blog.ultramsg.com\/how-to-receive-whatsapp-messages-python-webhook\/\" data-type=\"URL\" data-id=\"https:\/\/blog.ultramsg.com\/how-to-receive-whatsapp-messages-python-webhook\/\">ricevere messaggi WhatsApp<\/a> utilizzando python e webhook.<\/li><\/ul>\n\n<p><\/p>\n","protected":false},"excerpt":{"rendered":"<p>creare chatbot \u00e8 molto semplice con l&#8217;API Ultramsg, puoi creare un chatbot del servizio clienti &#8230; <\/p>\n<p class=\"read-more-container\"><a title=\"Crea un Chatbot WhatsApp con Python\" class=\"read-more button\" href=\"https:\/\/blog.ultramsg.com\/it\/make-whatsapp-chatbot-using-python-ultramsg\/#more-3510\" aria-label=\"Per saperne di pi\u00f9 su Crea un Chatbot WhatsApp con Python\">Read More<\/a><\/p>\n","protected":false},"author":1,"featured_media":3464,"comment_status":"closed","ping_status":"closed","sticky":false,"template":"","format":"standard","meta":{"footnotes":""},"categories":[274],"tags":[275,280,281,277],"class_list":["post-3510","post","type-post","status-publish","format-standard","has-post-thumbnail","hentry","category-api-di-whatsapp","tag-api-di-whatsapp","tag-chatbot-it","tag-pitone","tag-tutorial-it","infinite-scroll-item","generate-columns","tablet-grid-50","mobile-grid-100","grid-parent","grid-25","no-featured-image-padding"],"_links":{"self":[{"href":"https:\/\/blog.ultramsg.com\/it\/wp-json\/wp\/v2\/posts\/3510","targetHints":{"allow":["GET"]}}],"collection":[{"href":"https:\/\/blog.ultramsg.com\/it\/wp-json\/wp\/v2\/posts"}],"about":[{"href":"https:\/\/blog.ultramsg.com\/it\/wp-json\/wp\/v2\/types\/post"}],"author":[{"embeddable":true,"href":"https:\/\/blog.ultramsg.com\/it\/wp-json\/wp\/v2\/users\/1"}],"replies":[{"embeddable":true,"href":"https:\/\/blog.ultramsg.com\/it\/wp-json\/wp\/v2\/comments?post=3510"}],"version-history":[{"count":3,"href":"https:\/\/blog.ultramsg.com\/it\/wp-json\/wp\/v2\/posts\/3510\/revisions"}],"predecessor-version":[{"id":3513,"href":"https:\/\/blog.ultramsg.com\/it\/wp-json\/wp\/v2\/posts\/3510\/revisions\/3513"}],"wp:featuredmedia":[{"embeddable":true,"href":"https:\/\/blog.ultramsg.com\/it\/wp-json\/wp\/v2\/media\/3464"}],"wp:attachment":[{"href":"https:\/\/blog.ultramsg.com\/it\/wp-json\/wp\/v2\/media?parent=3510"}],"wp:term":[{"taxonomy":"category","embeddable":true,"href":"https:\/\/blog.ultramsg.com\/it\/wp-json\/wp\/v2\/categories?post=3510"},{"taxonomy":"post_tag","embeddable":true,"href":"https:\/\/blog.ultramsg.com\/it\/wp-json\/wp\/v2\/tags?post=3510"}],"curies":[{"name":"wp","href":"https:\/\/api.w.org\/{rel}","templated":true}]}}