Create a Ultramsg channel and integrate with respond.io

We will Connecting a Ultramsg account to chat with customers over WhatsApp using respond.io Through simple steps.

Step 1: add Custom Channel in respond.io

Settings >> Channels >> ADD channel >> Custom Channel 

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Put the following link in the box destination webhook URL , And do not forget to change the parameter instance_id & token of your instance in a ultramsg .

https://integration.ultramsg.com/respond.io/respond.php?instance_id=put_your_instance_id_here&token=put_your_token_here

Step 2 : Activate and set the webhook in ultramsg

Now you will see this window:

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Put the following link in the webhook URL in ultramsg , And do not forget to change the parameter channel_id & token as in the previous picture.

https://integration.ultramsg.com/respond.io/ultramsg.php?channel_id=put_your_channel_id_here&token=put_your_respond_io_token_here&webhook=https://app.respond.io/custom/channel/webhook/
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Activate [Webhook on Received] & [ Webhook Download Media]

Step 3: WhatsApp chat test | send & receive

Now send a message from your WhatsApp number linked with Ultramsg , and You will see the chat in respond.io.

Congratulations, now you can make chats, reply to customers, exchange files and media.